Orders are processed 9 a.m. to 5 p.m. Monday through Friday.
P.O. Boxes: If you have a post office box or live in Alaska, Hawaii, or Puerto Rico, please use USPS. If you have a military address, please call us at (800) 748-6229 to place your order.
Express Shipments: UPS 2-Day, 3-Day, and Next Day Air orders will ship SAME DAY if placed by 11:30 a.m. Mountain Time (MT). This excludes Saturdays and Sundays as we only ship Monday through Friday. Weekend orders with express shipping selected will go out the following Monday.
International Orders: International shipping charges cover the cost of airmail and do not include any additional customs fees or taxes that may be assessed on delivery to your country. Each country has different customs regulations. Some countries may hold, reject, or return product. If returned to us by customs, we will only refund the cost of the product.
Refunds & Returns: We have a customer satisfaction guarantee. If you are dissatisfied with your purchase and would like to return for a refund, credit or replacement, please call (800) 748-6229 or email [email protected].
Have a question about shipping? Contact us here!